Privacy Policy

1. Introduction

NukyLabs LLC ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nukylabs.com and use our services.

This policy complies with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable privacy laws.

2. Information We Collect

2.1 Personal Information You Provide

We collect information you voluntarily provide when you:

• Contact us through forms, email, or phone
• Request quotes or consultations
• Subscribe to our newsletter or blog updates
• Create an account or engage our services
• Participate in surveys or feedback requests

This may include:

• Name and contact information (email, phone, address)
• Company name and business information
• Project requirements and technical specifications
• Payment information (processed securely through Stripe)
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and location data
• Browser type and version
• Device information and operating system
• Pages visited and time spent on site
• Referral sources and exit pages
• Cookies and similar tracking technologies

2.3 Third-Party Information

We may receive information from:

• Social media platforms (when you interact with our content)
• Business partners and referral sources
• Public databases and directories
• Analytics and marketing service providers

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Service Delivery

• Provide, maintain, and improve our automation and development services
• Process payments and manage billing
• Communicate about projects, timelines, and deliverables
• Provide customer support and technical assistance

3.2 Business Operations

• Respond to inquiries and provide quotes
• Send service updates, newsletters, and marketing communications
• Analyze website usage and improve user experience
• Conduct market research and gather feedback

3.3 Legal and Security

• Comply with legal obligations and regulatory requirements
• Protect against fraud, security threats, and abuse
• Enforce our terms of service and other agreements
• Resolve disputes and investigate complaints

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on:

• Consent: When you voluntarily provide information or opt-in to communications
• Contract: To fulfill our service agreements and process payments
• Legitimate Interest: For business operations, marketing, and website analytics
• Legal Obligation: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your data with:

5.1 Service Providers

• Payment processors (Stripe) for secure transaction handling
• Cloud hosting providers (AWS, Google Cloud, Azure) for data storage
• Email service providers for communications
• Analytics providers (Google Analytics) for website insights
• Customer support tools and project management platforms

5.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5.3 Legal Requirements

We may disclose information when required by law, court order, or to:

• Comply with legal processes and government requests
• Protect our rights, property, and safety
• Prevent fraud or security threats
• Enforce our terms and conditions

6. Data Security

We implement comprehensive security measures to protect your information:

• SSL/TLS encryption for data transmission
• Secure cloud storage with access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection practices
• Multi-factor authentication for system access
• Regular backups and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain our relationship
• Comply with legal obligations and resolve disputes
• Maintain business records and tax requirements

Specific retention periods:

• Client project data: 7 years after project completion
• Marketing communications: Until you unsubscribe
• Website analytics: 26 months (Google Analytics default)
• Payment records: 7 years for tax and legal compliance

8. Your Rights and Choices

8.1 GDPR Rights (EU Residents)

Under GDPR, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a structured, machine-readable format
• Restriction: Limit how we process your information
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Revoke consent for data processing

8.2 CCPA Rights (California Residents)

Under CCPA, California residents have the right to:

• Know what personal information we collect and how it's used
• Request deletion of personal information
• Opt-out of the sale of personal information (we don't sell data)
• Non-discrimination for exercising privacy rights

8.3 How to Exercise Your Rights

To exercise your privacy rights, contact us at:

• Email: privacy@nukylabs.com
• Mail: NukyLabs LLC, 30 N Gould St STE R, Sheridan, WY 82801

We will respond to your request within 30 days (GDPR) or 45 days (CCPA).

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and advertisements
• Enable social media features and integrations

9.1 Types of Cookies

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand site usage (Google Analytics)
• Marketing Cookies: Used for targeted advertising and remarketing
• Preference Cookies: Remember your settings and choices

9.2 Cookie Management

You can control cookies through:

• Browser settings to block or delete cookies
• Opt-out tools provided by advertising networks
• Our cookie consent banner (where applicable)

10. International Data Transfers

As a US-based company, we primarily process data within the United States. When we transfer data internationally, we ensure adequate protection through:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Adequacy decisions for countries with equivalent protection
• Certification schemes and codes of conduct

11. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

12. Third-Party Links and Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our website

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

14. Contact Information

For questions about this Privacy Policy or our data practices, please contact us:

15. Supervisory Authority

If you are located in the European Union and believe we have not addressed your privacy concerns adequately, you have the right to lodge a complaint with your local data protection authority.